The Long-Lost Treasured Book
Monday, June 30th, 2008I was talking with a retired bookseller the
other day–well, perhaps 80% retired, since
few booksellers ever fully retire–and a
subject came up that has irritated us both
over the years. The subject of the long-lost
book and the various amounts of time that
some customer has been combing bookstores
in search of it.
We have both had similar experiences on a
number of occasions: a customer comes into
the store; he or she (usually a he) may look
around a little first or come right to the point.
“I know you won’t have it”, or, the slightly more
optimistic version, “I don’t imagine you’ll have it”,
but I’ve been looking for this book that I once
had for ____ (fill in the blank: 5, 10, 20) years,
and no one seems to have it. I look in every
bookstore I come across but I just can’t find it.
Once in a while, I was able to just walk a few
steps, pluck a book off the shelf, hand it to the
customer, and say “You mean this book?”.
Or, I may say, “I know the book and I can
probably get a copy for you if you want to
leave your name and phone number.” Quite
often, I was able to phone the customer in a
few days or a couple of weeks and tell him
that I had located a copy of his book for him.
Now here’s the disappointing, and sometimes
incredulous part for a bookseller: the customer
looks at the book in awe, says something like
“Well I’ll be” or, “I can’t believe it”, or, “I never
thought I’d ever see this book again”. He flips
through the book. If there are illustrations, he’ll
stop and look at a couple. He may check the
publication date and say “This is the very
same edition I had”. Then, he gets to the front
endpaper and sees the price, ___ (fill in the
blank: $5, $10, $20, $30). “Is this how much
you want for the book?”
“Yes”.
“Oh”, he replies as he hands the book back
to me, ” I’ll have to think about it.” Then the
customer starts to walk towards the door,
saying over his shoulder, “I’ll call you if I
decide to take it.”
Now, what the hell was that all about?
Either the customer was only using the long-
lost book line as an excuse so he could look
around unhindered and not be expected to
buy anything; or, he was just plain cheap.
My bookseller friend leans toward the cheap
theory. He once had a regular customer ask him
for a book that he’d had great difficulty in
finding. My friend produced the book within
a few days and the customer exclaimed how
happy he was to see the book again. The
bookseller priced the book at six dollars,
although the going price was eight to ten
dollars. Still, when the customer noticed the
price, he asked “So, you want six dollars for
this book? What kind of a special price can
I have it for?”
The bookseller looked at the guy for a few
seconds (in amazement); then he says “How
much do you want to pay?”
Without hesitation, the customer replied
“Three dollars.”
The bookseller took the book back from
the customer, opened it halfway and tore it
in half. He handed it back to the customer
and said “There. Now it’s a three-dollar book.”
The customer stomped away in a rage, never
to return. The bookseller said “Good riddance!”
There can’t be a bookseller out there who
hasn’t experienced at least a few of these
long-lost book customers who failed to purchase
once the treasured book appeared. However,
I’m sure all booksellers have also had good
experiences with customers who were elated
to get the book in question, no matter the price…
some even going so far as to say “Is that all you
want for it? Here’s an extra ten dollars for your
trouble. I’m just so thrilled to get this book.
Thank you, thank you, thank you.”
The happy, appreciative customers are part
of the reason we continue to buy and sell
books. For you beginning booksellers, when
a customer asks for a book you don’t have in
stock, be sure to get his or her personal
information so you can call when you get the
book. Chances are that you will find a good
number of the books that customers request
and most customers will be glad you did, even
if it’s a year or so later. If it’s an expensive book,
you may want to give the customer an idea of
price in advance. If it’s an inexpensive book,
you may have the fun of ripping it up.
Book Review
I’ve just read John Dunning’s book “The Sign
of the Book”, another in the bibliophile detective
series featuring bookselling ex-cop Cliff Janeway.
Dunning is not a great writer, but he’s a good
writer with an easy-to-read, engaging style. In
this story, Janeway is asked to do a little investigating
after a childhood friend of his lawyer girlfriend is
jailed for murdering her husband. One of the things
he’s asked to look at is the deceased man’s library
to determine if it is enough of an asset to help pay
the legal bills. At first glance, it’s a very ordinary-
looking collection of about a thousand books. On
closer inspection, the books become more interesting
since each one appears to be signed by the author
or the person who is the subject of the book.
Dunning manages to offer up a couple of candidates
for the murder, gives us a peek into the inner workings
of the collectible books field, shows us the opportunities
for illegal and unethical profits in the book business,
then provides a couple of interesting twists at the
end to wrap everything up neatly–albeit with a slightly
bitter taste on the subject of signed books.
Another good read, but I hope the hints in this book
and others that Cliff Janeway may give up his bookstore
and go back to fighting crime full time are just
speculative thoughts in the mind of Janeway and
don’t come to fruition. Janeway as strictly a head-
basher wouldn’t be nearly as interesting.
Please take a few minutes to check out the fine
books on my website:
www.stillmanbooks.com
Remember, the only book purchase you’ll
ever regret is the one you didn’t make.
Talk soon.


